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FREQUENTLY ASKED QUESTIONS

 

Where are you located?

- We are bicoastal with anchors in Los Angeles and Maryland. 

Where is your studio located?

- Bowie, MD. Addressed is received upon booking. 

Can I bring a guest to the shoot?

- At the moment, extra guests are not allowed due to COVID-19. 

Is there a deposit to book?

- Yes, there is a $100 non-refundable deposit required for booking. 

What happens if our session is canceled?

- Your deposit will be voided if the client cancels, but if the photographer cancels, you will be refunded via Paypal. 

 

What forms of payment do you accept?

- We accept Cash, Zelle, Venmo, Cash App, or Paypal (3% fee).

How many photos will I receive from my session?

- Clients receive all the photos taken via Google Drive. 

How much would it be to add an outfit to my package?

- An extra outfit is $50 and it comes with one additional edit. 

How do I view your calendar?

- After we approve your shoot, you will be sent the link to our calendar. Please note that we only work on a month-to-month basis. 

Do you creative direct?

- We do not offer creative direction services but we can refer you to one.  

Do you have a direct phone number I can call?

- Yes we do, only for people who have booked one of our beauty packages. 

How long will my photos be on Google Drive?

- 10 days before they are deleted and you can no longer access them. 

How many times can I reschedule without penalty?

- You may reschedule once for no fee, after that, we hold the right to cancel your appointment or you will have to pay a fee. 

Do I get charged for being late? 

- Yes, there is a $30 late fee after 30 minutes. 

Will my appointment be extended if I'm late?

- No, your appointment would not be extended because appointments

are typically booked back-to-back. 

Can I rush my turn around time on my photos? 

- Yes, we have rush edit fees on the policies page. 

Why is there limited availability shown on the calendar?

- We book month-to-month to guarantee availability. 

What are your prices?

- After filling out your inquiry form, you will be sent a price quote. 

What's the typical turnaround time?

- TAT is 10-14 business days but is usually much quicker, it just depends on the volume of clientele at the time. 

 

Do you have a drug/alcohol policy?


- Yes, all clients must arrive at their appointment sober. All clients who arrive visibly drunk, sick or smell of smoke will have their appointment canceled and/or rescheduled.

How can I reschedule my session?

- You have 72 hours prior to your shoot to reschedule your session (without fees), and anything within that timeframe is a $30 fee. Rescheduling the day of your session is not allowed.

Can I request additional edits?

- Yes, you may request additional edits but they are not guaranteed. 

Do you do event photography?

- Since we specialize in beauty and fashion work, we typically don't do event photography but depending on the request, we may make exceptions. ​​

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